SHIPPING POLICY
Thank you for shopping with us. We take pride in our handcrafted products made with care in our in-house workshop. Our commitment to quality craftsmanship and sustainable practices is at the heart of everything we create.
Processing & Shipping Times
We are a make-to-order business, creating each piece individually with attention to detail. Please allow 10-15 business days for your order to be handcrafted and shipped. We will notify you via email when your order has been sent, including tracking information when available.
Our Commitment to Sustainability
As an eco-friendly and sustainable brand, we make all our products in-house to ensure exceptional craftsmanship and quality while significantly reducing our carbon footprint. By producing locally and made-to-order, we minimize waste and unnecessary transportation, supporting our commitment to environmental responsibility.
Our packaging materials are recyclable and/or biodegradable, reflecting our dedication to sustainable practices throughout our entire process.
Additional Information
For international orders, please note that customs fees, duties, and taxes are not included in the shipping cost and are the responsibility of the customer.
If you have any questions about your order or our shipping process, please don't hesitate to contact our customer service team at shop@eugenetaylorbrand.com