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Shipping/Refunds

RETURN

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

To start an exchange, you can contact us at info@eugenetaylorbrand.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.

 

You can always contact us for any return question at info@eugenetaylorbrand.com.

SHIPPING

We are a make to order business, please allow 10-15 business days for your order to be created and shipped. We will notify you when your order has been sent.

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